Press "1" for service; Press "2" for Profanity

There are days when your staff just doesn't feel friendly. There are days when your telecom system is on the fritz. And then there are the days when you don't pay your IVR consultants:

    "You are through to NTL customer services. We don't give a (expletive) about you. We are never here. We just (expletive) you about, basically, and we are not going to handle any of your complaints. Just (expletive) off and leave us alone." (Reuters)

In