Fitting into a new environment: cultural intelligence

Is your company chasing down new clients in an unfamiliar ethnic market? Are you sounding out a new job in a new country or on a different continent? Or do you just have a hard time breaking through to those thick-headed engineers or lawyers? The Harvard Business Review covers off the basics of "cultural intelligence" this month:

    ... it should come as no surprise that the human actions, gestures, and speech patters a person encounters in a foreign business setting are subject to an even wider range of interpretations that can make misunderstandings likely and cooperation impossible." (HBR pay article)